Contact and support · Drakaris
For account, game, bonus or payment questions, contact Drakaris at support@drakaris.com. Live chat is available 24/7.
Prepare your request
Include the affected area, date, displayed status and a short description. For a payment, include its method and transaction reference. Never send passwords, full card numbers or private wallet keys.
Documents and account checks
Verification documents belong in the designated secure account area. Use email to explain your request; do not attach sensitive identity documents without being asked through the appropriate process.